Nine Minds revolutionizes the technology support and customer experience to unlock never-before-seen levels of productivity. As the only AI solution tailored to managed service providers (MSPs), Nine Minds empowers engineers to crush SLA response times and surpass customer expectations with superhuman service. Easily integrated and security-focused, it upends old rules about IT service management platforms, enabling MSPs to tap into huge volumes of trouble ticket data and client communication to generate accurate, client-ready responses in no time. Headquarters: Tampa, Fla.